Responsible gambling at Bankonbet
We want Bankonbet to stay a place you enjoy. That means recognising when the balance tips, knowing what to watch for, and having practical ways to step back before gambling stops being entertainment.
Why this matters
Gambling works as entertainment when it's planned, occasional, and affordable. It stops working when it becomes a way to fix money problems, fill time, or escape worry. The shift can be gradual, which is why clear boundaries matter from the start.
Most people who gamble do so without harm. A smaller group find that what started as fun begins to cost more than money – time with family, focus at work, peace of mind. The earlier you notice the pattern, the easier it is to change course.
Signs gambling is getting out of hand
These behaviours are concrete signals, not judgments. If several apply, it's worth pausing to assess what's happening.
- Gambling with money set aside for rent, bills or food
- Chasing losses by placing larger or more frequent bets
- Lying to family or friends about how much you've spent or how often you play
- Borrowing money or selling possessions to fund gambling
- Neglecting work, study or family commitments to gamble
- Feeling restless, irritable or anxious when you try to cut down
- Returning the next day to try to win back what you lost
- Gambling to escape stress, loneliness or low mood
Questions worth asking yourself
A short self-check can clarify whether your gambling is still under control. Answer honestly – no one else will see your responses.
- Have you ever lied to people important to you about how much you gamble?
- Do you gamble until your last pound is gone?
- Has gambling caused you to neglect yourself, your family or your work?
- After losing, do you feel you must return as soon as possible to win back your losses?
- Do you gamble to get money to pay debts or solve financial problems?
- Have you borrowed money, sold anything, or taken money that wasn't yours to gamble?
- Has gambling made you careless about your own welfare or that of your family?
- Do you gamble longer than you planned?
If you answered yes to several of these, it's time to talk to someone. Free, confidential support is available – details below.
Bankonbet's control tools
We provide limits you can set on your account to keep spending and time in check. These controls work alongside your own judgment, not as a substitute for it.
Self-exclusion
Request a full account closure by emailing us. Once active, you will not be able to log in, deposit or place bets. Self-exclusion lasts for the period you specify, with a minimum duration that prevents immediate re-opening.
Self-exclusion through us covers only your Bankonbet account. For exclusion across all UK-licensed sites, register with GamStop at gamstop.co.uk – it's free and takes effect within 24 hours.
Deposit limits
Set a daily, weekly or monthly cap on the total you can deposit. Once the limit is reached, further deposits are blocked until the period resets. Changes to increase a limit take 24 hours to apply; reductions take effect immediately.
Session reminders
Choose an interval – 30 minutes, one hour, two hours – after which a notification reminds you how long you've been playing. The reminder does not log you out, but it breaks the flow and gives you a moment to decide whether to continue.
Take a break
Temporarily suspend your account for 24 hours, one week, or one month. During this period you cannot log in or deposit. The break lifts automatically at the end of the chosen duration, with no action required from you.
Practical limits that work
Tools only help if you use them. Here are steps that make a measurable difference.
- Set a budget before you start – decide what you can afford to lose, treat it as the cost of entertainment, and stop when it's gone.
- Never chase losses – if you're down, accept it and walk away. Trying to win it back usually increases the loss.
- Take regular breaks – step away every 30 minutes to assess whether you're still enjoying the session or playing out of frustration.
- Don't gamble when upset, tired or under the influence – decisions made in those states are rarely sound.
- Keep gambling separate from other activities – don't play while working, studying, or spending time with family.
- Track your spending – check your account history weekly to see whether you're staying within the limits you set.
Where to get help in the UK
If gambling is causing problems – financial, emotional or relational – free, confidential support is available. You do not need to have reached a crisis to call.
National helplines
GamCare operates the National Gambling Helpline, open 24 hours a day, every day of the year. Call 0808 8020 133 (free from landlines and mobiles) to speak with a trained adviser. GamCare also offers online chat and email support at gamcare.org.uk.
BeGambleAware provides information, advice and support for anyone affected by gambling harm. Visit begambleaware.org to find local services, self-assessment tools and treatment options.
Gamblers Anonymous runs peer-support meetings across the UK, where people with lived experience of gambling problems meet to share strategies and offer mutual support. Find your nearest meeting at gamblersanonymous.org.uk.
Gambling Therapy offers free online support, including live chat with trained counsellors and moderated forums. Access it at gamblingtherapy.org.
Gordon Moody provides residential treatment and online support programmes for people experiencing serious gambling harm. Contact them at gordonmoody.org.uk.
Blocking software
If you want to prevent access to gambling sites across all your devices, consider installing blocking software.
Gamban (gamban.com) blocks gambling sites and apps on computers, tablets and phones. It runs in the background and cannot be easily removed once installed. A subscription is required, but free trials are available.
BetBlocker (betblocker.org) is a free, open-source option that works on Windows, macOS, Android and iOS. It blocks known gambling domains and can be configured to block for a set period.
Protecting minors
Access to Bankonbet is restricted to those aged 18 and over (18+). We verify age and identity before processing withdrawals, and we block underage account registrations where detected.
If you share a device with someone under 18, consider installing parental control software such as Net Nanny, Qustodio or the built-in controls in Windows, macOS and iOS. These tools restrict access to gambling sites and can log activity.
Talk openly with younger family members about the risks of gambling. Children who see gambling normalised at home are more likely to develop problems later.
Contact us
If you need help setting a limit, activating self-exclusion, or accessing your account history, email us at [email protected]. We respond within 48 hours.
For concerns about gambling harm, we recommend contacting one of the specialist services listed above – they are trained to help and all support is confidential.
Gambling should be entertainment, not a chore. If it stops feeling that way, step back and reach out.
This site is for players aged 18 and over (18+). If gambling ever stops being enjoyable, free and confidential support is available at BeGambleAware.org.
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